Website maintenance and management service for a secure, fast and daily up and running WordPress website. Over 20 years of experience and more than 880 pages under management.
Building a website is one thing, but reaping the benefits for years to come is quite another. Website maintenance at Web Systems means regular updates, backups, security checks and content updates to keep your WordPress working the way it should. We offer both technical maintenance and full-service management, where we take care of code, content and daily change requests.
Table of contents
What is website maintenance and management?
Website maintenance is regular technical work that helps keep your WordPress website secure, fast and up and running. This includes updates, backups, security scans, performance monitoring and troubleshooting. Website management, or administration, goes a step further. In addition to the technical side of things, our specialists also handle content updates, minor developments and day-to-day change requests.
If you want your website to be stable and better protected, you need maintenance. If you also want someone to take care of adding product images, publishing blog posts, making changes to the contact form or correcting text, you need an administration service. With Web Systems, you can combine both in one contract.
What does the website maintenance service include?
Monthly software updates
WordPress core, theme and plugins. We update these safely and, where necessary, test them before taking them live. The aim is to reduce the risk of outages and conflicts.
Daily backups
A full backup of files and database is made automatically every day. If needed, we can restore the website to a previous state depending on backup availability.
Security check and malware scanning
We monitor intrusion attempts, brute-force attacks and suspicious code. Where necessary, we restrict access, remove malicious code and strengthen security settings.
Performance and speed monitoring
We monitor page speed and Core Web Vitals metrics. If the site starts to slow down, we review cache settings, images, database and other factors affecting performance.
Content management assistance
Changing prices, adding a new product, publishing a blog post, adding photos and correcting text. These are tasks that can be done in the WordPress admin, but are more conveniently left to a specialist.
SSL certificate and domain management
SSL certificate check, domain DNS settings, email redirects and Google Workspace settings where needed. We keep the technical background in order.
Fault resolution
500 error, white screen, plugin conflict or hosting fault. When something breaks, we help identify the cause and resolve it. Response time for critical issues depends on the package selected.
Monthly report
You receive an overview of the work carried out: updates, backups, faults resolved, hours of content work and performance changes where applicable. This keeps the maintenance content transparent.
Why maintain your WordPress website regularly?
Every WordPress website is essentially a software solution: a core, a theme and a set of plugins. These are constantly updated as security vulnerabilities are patched, features are added and compatibility improvements are made. If a website is not maintained for a long period of time, there is an increased risk that a plugin will become obsolete, a security risk will arise, or the site will start to run more slowly.
Security
An outdated WordPress or plugin can become a security risk. Maintenance helps reduce the risk of the website being used to spread spam, SEO spam or malicious code. Prevention is usually more sensible than restoration after the fact.
Speed and Google
A slow website affects both user experience and search visibility. Regular performance monitoring helps keep speed under control and spot problems before they start to affect business results.
Data security
A hosting fault, database failure or accidentally deleted content can cause a major problem without a backup. Regular backups provide the ability to restore the site if needed.
Our care packages
We offer three maintenance solutions that cover the needs of most businesses in Estonia. Each package can be customised as needed, for example to add e-commerce order tracking, content volume or an interface to accounting software.
BASE, technical maintenance
Monthly WordPress, theme and plugin updates. Daily backup, security scan, SSL certificate check and monthly report. Suitable for a site whose content you manage yourself, but want the technical side to be under control.
ACTIVE, maintenance and content support
Everything included in the BASE package, plus a monthly content management allowance: editing text, adding photos, publishing blog posts, updating prices and products. Suitable for a company whose website changes regularly.
PARTNER, full management
Everything included in the ACTIVE package, plus minor development work, integration management, performance optimisation and priority support. Suitable for a company that wants to hand over the day-to-day management of its website to a partner.
Every project is different. As a first step, we will map the current state and needs of your website for free. Then we’ll put together a specific quote. No prices are added here, as a reasonable monthly fee depends on the size of the website, the number of plugins, the technical status and how actively the content changes.
Maintenance and development hand in hand, all in one place
Web Systems is first and foremost a website builder and e-commerce developer. Maintenance is a natural extension of this. This gives you two important advantages:
- The same team that built the site also maintains it. There is no need to explain again to a new maintenance partner why certain solutions have been made that way. We have all the technical context.
- If necessary, maintenance can be seamlessly transferred to development. If, during maintenance, it becomes clear that new functionality is needed, the same team can assess, plan and develop it. There is no need to look for a separate WordPress developer.
If your current website isn’t made by us, that’s not a problem. We also take care of WordPress websites created by others, as long as the code is in working order and easy to understand. As a first step, we’ll do a technical review to assess the state of the website and any areas that need improvement.
What is the difference between our care and other providers?
Over 20 years of WordPress experience
Web Systems has been managing and developing WordPress sites for over two decades. We have dealt with database issues, plugin conflicts and the recovery of hacked sites. This experience helps prevent problems rather than just resolving them after the fact.
Estonian-speaking contact, during Estonian business hours
Communication is in Estonian with a local team. In the case of critical issues, it is important that the partner understands your business and responds quickly. Response time depends on the package selected and the conditions agreed.
A clear overview of work done
Every month you receive a report of the work carried out: updates, backups, issues resolved and the volume of content work. This way you know what you’re paying for and maintenance doesn’t remain a black box.
How does the website management service start?
1. Free technical review
We assess the state of your website: update needs, security risks, performance, backups and technical structure. We also discuss whether you need technical maintenance or full-service management.
2. Choosing the right package
Based on the technical review, we recommend the BASE, ACTIVE or PARTNER package. The proposal sets out the monthly workload, maintenance activities, content support and response time.
3. Initial fixes if needed
If the review shows that the website needs work before maintenance can begin — such as outdated PHP, removal of critical security risks or SSL configuration — we will fix these by separate agreement.
4. Ongoing maintenance begins
We assign a contact person and agree on communication channels. At the end of each month you receive a report. You focus on your business; we keep the website technically in order and update content as needed.
What is a website management service for B2B and growing businesses?
Website management service means that an external partner will take care of the day-to-day running of your website for you, from technical updates and backups to content management, text editing and minor development. Unlike simple technical maintenance, the management service also includes those changes that your company needs to make to your website on a regular basis: adding a new product, changing prices, publishing a blog post or adapting the contact form.
The website management service is particularly well suited to growing B2B companies whose website changes regularly. New products, promotions, customer contact information and service descriptions are added. If you want to keep your website up-to-date but your team doesn’t have time to handle the technical side, a management service can help you outsource the job to a partner. In practice, this means that you send us a change request and we will implement it within the agreed scope and deadline.
The Web Systems website management service includes two main parts: technical maintenance (updates, backups, security, performance monitoring) and content management (daily change requests, content updates, minor customisations). Both are covered by a single contract, which means a single point of contact, a single monthly report and clear accountability.
On the Estonian market, we offer website management services for small and medium-sized businesses as well as larger organisations. The solution can be a simple technical maintenance with a couple of content updates per month or a full-service management, where our team takes care of the operational side of the website. During the first free technical review, we will assess which level is best for your business: BASE, ACTIVE or PARTNER.
A website management service is a partnership, not a one-off project. You don’t need to commission each minor change as a separate project, but can use the agreed scope of work on an ongoing basis. This gives you and your team the peace of mind that your website will stay up to date, and your business can focus on serving your customers and making sales.
Clients whose website is in our care
Web Systems on partner, kelle peale saab kindel olla. Töö on täpne, kommunikatsioon selge ja kvaliteet ühtlane — Nahakliiniku digitaalne pool on hoolega hoitud. Selline järjepidevus on meie jaoks olnud koostöö suurim väärtus.
Meie koostöö Web Systemsiga kestab juba peaaegu 20 aastat ning selle aja jooksul oleme nende meeskonnale usaldanud nii veebiarendused, sisemised süsteemid kui ka reklaammaterjalid. Kahe aastakümne jooksul on tehnoloogia korduvalt muutunud, meie vajadused kasvanud ja turg arenenud – Web Systems on alati kaasas käinud ning pakkunud lahendusi, mis vastavad ajale. Selline pikk partnerlus ei sünni juhuslikult: see põhineb usaldusel, järjepideval kvaliteedil ja arusaamisel, et tehtud töö peab päriselt toimima. Web Systems ei ole meie jaoks teenusepakkuja, vaid meie meeskonna loomulik osa.
Pöördusime Web Systemsi poole ambitsioonika ideega – luua Eesti esimene kinnisvara e-pood. Meeskond ei piirdunud pelgalt tehnilise teostusega, vaid tuli kaasa mõtlema, kuidas teha lahendus kliendile võimalikult sujuvaks. Tulemus rääkis ise enda eest: esimesed korterid broneeriti otse veebist ära – midagi, mida Eesti kinnisvaraturul polnud varem nähtud. Soovitame Web Systemsi kõigile, kes otsivad partnerit, kellel jätkub nii tehnilist oskust kui ka julgust uusi ideid ellu viia.
Meie äri – autode müük ja täisteenusrent kolmel Baltikumi turul – nõuab IT-partnerit, kes on kättesaadav iga päev, mitte ainult siis, kui tahame uut lehte teha. Web Systems on meie kõrval just sellisena: nad on ehitanud mobire.ee ja morecar.ee platvormid, hoolitsevad nende igapäevase toimimise eest ning arendavad süsteeme koos meie ärikasvuga. Meeskond tunneb meie äri, mõistab erinevate turgude nüansse ja suudab reageerida kiiresti ka keerulistes olukordades. Meie jaoks on Web Systems osa meie igapäevasest töövoost – mitte väline teenusepakkuja, vaid sisuline partner.
Oleme kasutanud Web Systems OÜ veebiarenduse teenuseid ning jäänud koostööga väga rahule. Projekti käigus oli suhtlus selge, kiire ja professionaalne ning kokkulepitud tähtaegadest peeti kinni.
Arendaja suutis hästi mõista meie vajadusi ning pakkus välja ka omapoolseid lahendusi, mis aitasid lõpptulemust oluliselt parandada. Valminud veebileht ja e-pood on funktsionaalne, kasutajasõbralik ja visuaalselt kaasaegne.
Eriti hindame tehnilist pädevust, paindlikkust ning valmisolekut leida lahendusi ka keerukamatele ülesannetele. Samuti toimib järelteenindus sujuvalt – kõik täiendused ja parandused saavad kiiresti tehtud.
Soovitame Web Systems OÜ teenuseid kõigile, kes otsivad usaldusväärset ja kompetentset veebiarendajat.
Oleme teinud Web Systemsiga koostööd mitme kinnisvaraprojekti veebilahenduse loomisel ning iga kord on tulemus olnud nii kvaliteetne, et tagasi tulemise üle ei ole pidanud kahtlema. Meeskond mõistab kinnisvarasektori eripära – et iga projekt vajab oma nägu, kiiret turuletulekut ja lahendust, mis päriselt müüb. Tähtajad on alati peetud, suhtlus selge ja probleemid lahendatud enne, kui me neid ise oleme märganud. Web Systems on meile muutunud kinnisvaraprojektide veebilahenduste osas loomulikuks esimeseks valikuks.
Tartu Ülikooli Kliinikum on veebilahenduste osas teinud koostööd Web Systemsiga ning oleme olnud koostööga igati rahul. Meeskond saab aru, et suures meditsiiniasutuses on erinevad vajadused, erinevad osapooled ja nõuded, millega tuleb arvestada. Web Systems on pakkunud lahendusi, mis on olnud nii tehniliselt kvaliteetsed kui ka meie organisatsiooni eripäradele kohandatud. Eriti hindame seda, et meeskond kuulab, mõtleb kaasa ja arvestab alati meie soovidega.
Some of the websites we manage
These are clients whose websites we help keep running on a daily basis, from small businesses to larger organisations. Choose a suitable example and take a closer look.
Frequently asked questions
Can you also maintain a website not made by me?
Yes, we also maintain WordPress websites made by other agencies. As a first step, we will do a technical review to assess the theme, plugins and state of the code. If we find anything critical that needs to be fixed before we start maintenance, we’ll talk about it frankly and agree on the next steps. Read more about the website building service.
What is the difference between maintenance and management?
Maintenance is the technical side: updates, backups, security and performance monitoring. Management, or administration, goes a step further. In addition to the technical side, our specialists also deal with content updates, such as adding products, publishing blog posts and text edits. At Web Systems, the two can be combined in a single contract.
How quickly do you react when a website goes down?
The response time depends on the package selected and the conditions agreed. In the PARTNER package, the response to critical faults is prioritised, while in the ACTIVE and BASE packages, the response is based on the level of service. All packages may include a tracking system to alert you when a website is not responding.
Does maintenance include SEO work?
Standard maintenance includes technical activities that support SEO, such as maintaining speed, checking schema data and monitoring indexing performance. Active SEO work, such as keyword analysis, content creation and link building, is handled as part of a separate SEO service that can be bundled with the maintenance package.
Does the package include the development of new functionality?
The PARTNER package may include minor development work within the agreed scope. Larger developments, such as a new module, an integration or a design change, are offered as a separate project, but with the same team that already knows your website. This usually makes the work faster and smoother.
Can we also log in as a WordPress administrator?
Of course. You remain the owner of the website and have administrator rights. We will work in parallel to keep maintenance and changes under control. If you want to make some changes yourself, you can. If you get stuck or prefer to leave the work to us, just let us know.
What happens if I want to terminate the contract?
We will agree the terms of termination of the contract when the service starts. At the end of the contract, we will hand over the necessary access, backups and documentation. Our aim is for the partnership to continue on the basis of value, not binding constraints.
How can I get a quote now?
The fastest way is to fill in the contact form. Ask for a quote and include the URL of the website and a short description of your needs. We will then do an initial review and recommend a suitable package. A free technical review will be agreed as the next step.